The Longworths have "officially" joined the 20th century. That's right folks. We now have BASIC CABLE. All because FOX is showing the Super Bowl this year. If it had been CBS, NBC or ABC, we'd've stuck with the rabbit ears. However, getting FOX on this side of town can be tricky. This is my 3rd year in a row of hosting a Super Bowl party. Had to be able to actually see the game, you know?
As I mentioned, getting FOX on this side of town is tricky. Apparently getting basic cable is too.
At MIDNIGHT last night, they hooked it up! Yes. Midnight.
The installers came out some time last week and informed us that our house wasn't currently set up for cable and we needed to get cables run through the house before the could turn it on. *sigh* So the night before Bill's surgery, we are up in the attic trying to figure out just how we want to do this. We gave up. We had cable in the attic running to the box, but weren't sure where to go from there. This week, a friend from church came over to help Bill run the cable through the basement instead. (BTW - the surgery went well)
SO - we called the cable company, Insight, on Wednesday and they set us up for an "all day" appointment for Thursday. We called them at 7:00 pm when no one had called or come yet. They assured us that the technicians work until they are finished, which could be as late as 9:00. Well, at 9:00 no one had come yet. So I called again. They told me that the technicians work until they are finished which could be as late as 9:30. Well, customer service closes at 9, so I couldn't keep harassing them. I call the next day to hear that the installers claimed to have been here aroun 5PM!! What?!?!?! No they weren't! Besides, we called at 7 & 9 and were told they hadn't come. Someone was lying and it wasn't me. That installation company, called Boland (or something like that), is useless.
Friday comes. We are still cable-less. I call Insight first thing in the morning. The woman offered me an "al -day" appointment for Friday. Well, we weren't going to be around "all day" - so her other offer was a 2pm - 5pm window on Sunday. I told her that if it wasn't here by 5:00 Sunday they might as well forget it.
I told her I'd be home around 3:00 on Friday and she said she would call if they had any more appointments.
I got home at 1:00 and called back. I got to talk to the same girl and she signed me up for an "all day" appointment yesterday. Of course, these customer service reps are under the impression that the techinicians work until they are done "as late as 9:00". I asked which installation contractors we were signed up with and they said Shepherd. Well, at least it wasn't Boland.
ANYWAY - the technician calls us at 11:00 PM last night. Well, they do work until they are done, but it's not at 9:00! We told him to come on out. We were up and were messing with the TV anyway...in case they never came.
So - around midnight last night, we got cable. *whew* That guy told us that Boland only has a week left on their contract with Insight and probably doesn't really care about working for them. Oh well.
Our little TV now has the good set of rabbit ears and the picture is just as good as the cable connected TV. *sigh* At least we have now joined the 20th century. Maybe next year we'll catch up with the calendar and buy a flat panel.